Is there a minimum order?

No, you can order any quantity you require.

  Is delivery included in the price?

No, separate as per invoice

  Is VAT included in the price?

Trade – VAT not included

  What is the required notice for delivery?

The delivery will be 14 days unless you request otherwise. However, we make no deliveries on a Sunday.

  Do you deliver to where I live?

Yes; we deliver to all parts of the UK.

  What is the delivery charge?

The delivery charge is calculated by quantity and weight of product. Delivery charges are cited separately to normal price.

  Will I receive a receipt or invoice?

You will receive a confirmation email, which will stand as a receipt and invoice.

  What do I do with the empty pallet / packaging?

We ask our customers to dispose of the pallets / packaging safely as our haulier doesn't re-collect them.

  Does somebody need to be available for delivery?

No. However, as our haulage company usually requires a signature we ask that you let us know in advance if you're not going to be at home.

If you have any questions not covered by this FAQ, please contact us!

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